We’re confident you’ll love your Goomo product as much as we do.  However, if you receive your order and it is not as you expected, you can return it to us within 14 days for a full refund or exchange, providing it’s still in original condition, unworn with original undamaged packaging attached. 

Please email us here before returning your item to let us know what you would like to exchange for and why.  

Please note: shipping incurred with the original delivery is non-refundable, and the cost of shipping both ways to exchange a product is at your expense. 

Due to hygiene reasons, we are unable to exchange socks and garments that sit against the skin that have been worn.

We do not accept returns on sale, end-of-line or outlet items.

We’re not liable for the loss of an item in transit and we recommend that you return any item using a tracked courier service.